Information we collect about you:
We may collect information that can identify you ("personal information") such as your name, phone number, mailing address, date of birth and e-mail address, as well as other information that does not identify you. When you provide personal information through our Services, the information may be sent to servers used by us located in the United States and other countries around the world.
We may collect and store any personal information you enter on our online Services or provide to us by phone or in some other manner. This includes identifying information, such as your name, phone number, mailing address, date of birth and e-mail address, and, if you transact business with us, financial information such as your payment method (valid credit card number, type, expiration date or other financial information), in addition to transactional data that we may retain. We also may request information about your interests and activities, your gender and age, your opinion about products and services we offer, and other demographic information.
If you choose to interact with us via a social media platform or other third party service, we will collect the information you have provided to us through that platform.
We may also periodically obtain both personal and non-personal information about you from business partners, contractors, and other third parties and add it to our account information or other information we have collected. Examples of information that we may receive include updated delivery and address information, purchase history, and additional demographic information.
We may also collect and store personal information about other people that you provide to us. If you use our Services to send others (friends, relatives, colleagues, etc.) a product as a gift, information that may interest them or messages through our Services, we may store your personal information and the personal information of each such recipient.
We use various technologies to collect information from your computer or device and about your activities on our Services.
We automatically collect information from your browser when you use our online Services. This information may include your IP address, your browser type and language, access times, the content of any undeleted cookies that your browser previously accepted from us (see "Cookies" below), and the referring website address.
When you use our online Services, we may assign your computer or device one or more cookies, to facilitate access to our site and to personalize your online experience. Through the use of a cookie, we also may automatically collect information about your online activity on our online Services such as the web pages you visit, the links you click, and the searches you conduct on our online Services. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you choose to decline cookies, please note that you may not be able to sign in or use some of the interactive features offered on our online Services.
We may use standard Internet technology, such as Web Beacons and other similar technologies, to track your use of our online Services. We also may include web beacons and other similar technologies in promotional or other e-mail messages or newsletters to determine whether messages have been opened and acted upon. The information we obtain in this manner enables us to customize the services we offer users of our online Services to deliver targeted advertisements and to measure the overall effectiveness of our online advertising, content, programming, or other activities.
How we use the information we collect:
We may use information that we collect about you to:
deliver the products and services that you have requested or ordered;
communicate with you by e-mail, postal mail, phone, and/or mobile devices about products or services that you have requested or ordered;
manage your account and provide you with customer support;
perform research and analysis about your use of, or interest in, our products, services, or content;
communicate with you by e-mail, postal mail, phone, and/or mobile devices about products or services that may be of interest to you and send you other marketing communications, provided that you have authorized us to do so;
develop and display content and advertising tailored to your interests on our Services and on other sites;
verify your eligibility and deliver reward or prizes in connection with contests or loyalty programs;
manage our accounts and records; and
perform functions as otherwise described to you at the time of collection of the information.
We may use financial information or payment method information provided by you to process payment for any purchases made on our online Services, or by phone, fax, or mail, to enroll you in the discount, rebate, and other programs in which you elect to participate, to protect against or identify possible fraudulent transactions, and otherwise as needed to manage our business.
We do not share your personal information with others except as indicated below or when we inform you and give you an opportunity to opt-out of having your personal information shared. We may share personal information with:
Authorized service providers. We may share your personal information with our authorized service providers or Affiliates that perform certain services on our behalf. These services may include fulfilling orders, processing credit card payments, delivering packages, providing customer service and marketing assistance, performing business and sales analysis, supporting our online Services’ functionality, and supporting contests, loyalty programs, surveys, and other features offered through our online Services, by phone or mail. These service providers may have access to personal information as needed to perform their functions but are not permitted to share or use such information for any other purposes.
Business partners. When you make purchases or engage in promotions offered through our online Services, or through our other Services, we may share personal information with the businesses with which we partner to offer you those products, services, promotions, contests, and/or loyalty programs or rewards. When you elect to engage in a particular merchant's offer or program, you authorize us to provide your e-mail address and other information to that merchant.
Other Situations. We also may disclose your information:
In response to a subpoena or similar investigative demand, a court order, or a request for cooperation from law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us.
When we believe disclosure is appropriate in connection with efforts to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of our company, our users, our employees, or others; to comply with applicable law or cooperate with law enforcement, or to enforce our online Services’ terms and conditions or other agreements or policies.
In connection with a substantial corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.
Aggregated and non-personal information
We may share aggregated and non-personal information we collect under any of the above circumstances. This aggregated data does not contain any personal information. We may also share it with third parties and our Affiliates to develop and deliver targeted advertising on our online Services, on websites of third parties, or by other means. We may combine non-personal information we collect with additional non-personal information collected from other sources. We also may share aggregated information with third parties, including advisors, advertisers, and investors, for the purpose of conducting general business analysis. For example, we may tell our advertisers the number of visitors to our online Services and the most popular features or services accessed. This information does not contain any personal information and may be used to develop our online services or other content and services that we hope you and other users will find of interest and to target content and advertising.
If you have an online account with us, you can review and update your personal information online by logging into your account. You can also review and update your personal information by contacting us by phone or mail. More information about how to contact us is provided below.
Your choices about collection and use of your information:
You can choose not to provide us with certain information, but that may result in you being unable to use certain features of our Services because such information may be required in order for you to register an account; purchase products or services through our online Services or by phone or fax; participate in a contest, promotion, or survey; ask a question, or initiate other transactions on our online Services.
At any time, you can choose to no longer receive promotional e-mails or newsletters from us. You can unsubscribe at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. It may take up to 10 days for us to process an opt-out request. We may still communicate with you to send you service-related emails that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes. Please note that changing information in your account, or otherwise opting out of receipt of promotional e-mail communications will only affect future activities or communications from us. If we have already provided your information to a third party before you have changed your preferences or updated your information, you may have to change your preferences directly with that third party.
How we protect your personal information
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, no system can be completely secure. Therefore, although we take steps to secure your information, we do not promise, and you should not expect, that your personal information, searches, or other communications will always remain secure. Transmission of personal information to and from our Services is at your own risk. Users should also take care with how they handle and disclose their personal information and should only access the website or send personal information within a secure environment.
We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at firstname.lastname@example.org
For Users Outside of the United States
A cookie is a small text file that is stored on a user's computer or device for record-keeping purposes. Cookies can be either session cookies or persistent cookies. A session cookie expires when you close your browser and is used to make it easier for you to navigate our online Services. A persistent cookie remains on your hard drive or device for an extended period.
Through the use of a cookie, we also may automatically collect information about your online activity on our online Services, such as the web pages you visit, the links you click, and the searches you conduct on our online Services.
You may delete or decline cookies by changing your browser settings. If you do so, some of the features and services of our website may not function properly.
Web beacons (also known as clear gifs, pixel tags, or web bugs) are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users or to access cookies. Unlike cookies which are stored on the user's computer hard drive or device, web beacons are embedded invisibly on the web pages (or in e-mail) and are about the size of the period at the end of this sentence.
Web beacons may be used to deliver or communicate with cookies, to count users who have visited certain pages and to understand usage patterns. We also may include web beacons in promotional e-mail messages or newsletters to determine whether messages have been opened and acted upon. We also may receive an anonymous identification number if you come to our site from an online advertisement displayed on a third-party website.
We may also collect non-personal information from your mobile device. This information is generally used to help us deliver the most relevant information to you. Examples of information that may be collected and used may include but are not limited to your geographic location and information about the type of device you use. This information is sent to us as aggregate information, and is not traceable back to any individual, and cannot be used to identify an individual. To opt-out of sharing this information, such as location, you may review the settings on your mobile device.
California Privacy Rights
Please refer to the sections above for a description of the personal information we may collect about you and the sources of such information (such as directly from you and your device or through certain third parties). The sections above also describe the purposes for which we may use or have used such information and your right to opt out of certain cookie use.
Under California Civil Code Section 1798.83 and The California Consumer Privacy Act (“CCPA”), California residents, in addition to the rights set forth above, have the right to request information from us regarding the manner in which we share certain categories of personal information with third parties and affiliates for their direct marketing purposes. California law gives you the right to request, twice in a 12-month period, that we disclose to you the personal information we have collected about you during the past 12 months and details regarding our collection, use, disclosure and sale, if any, of such information. You also have the right to request that we delete certain personal information we have collected from you.
Phone: (646) 205-9994
ROCKRAS LLC dba Kimberly McDonald
336 W 37th St, Suite 600
New York NY 10018